Last updated: July 2026
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
We want you to experience ICEBRRG for yourself. If you're not satisfied within 30 days of delivery, contact us to start a return. Customers are responsible for return shipping unless the item has a confirmed quality issue or shipping damage. Products must be returned with all included components and should not show signs of misuse or intentional damage.
To start a return, contact us at info@shopicebrrg.com. If your return is accepted, we'll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Please inspect your order upon reception and contact us immediately if your item is defective, damaged, or if you received the wrong item. Reach out to us at info@shopicebrrg.com so we can evaluate the issue and make it right as quickly as possible.
The fastest way to get what you want is to return the item you have and, once the return is accepted, place a new order for the replacement item.
Once we've received and inspected your return, we'll notify you on whether your refund has been approved. If approved, you'll be automatically refunded to your original payment method. Please note that it may take additional time for your bank or credit card company to process and post the refund.
If you have any questions about your refund, don't hesitate to reach out at info@shopicebrrg.com.